Account
Delete account
You can delete your account from the BBT app or from Community, in the account settings ("Delete account"), or from here, after you sign in.
After you sign in, open this page again: beanbagtheory.ro/en/sterge-contul.
Can't sign in anymore? Write to us at contact@beanbagtheory.ro from the address you signed up with. We'll delete it within 30 days and reply when it's done.
What we delete
Your name, email, phone, address, date of birth, password and link to Google or Apple. Your public profile, picture and cover. Your Community account, along with leaving all channels. Your sessions on all devices, notifications, wishlist and meal preferences. Messages you sent in channels stay, so other people's conversations don't break, but without your name and picture.
What we keep and why
If you bought anything from us, we keep the invoices, payments and signed contracts, with the details on them, because accounting law requires us to. They're no longer linked to any account and we don't use them for anything else. If you didn't buy anything, we keep nothing about you.
When it can't be done yet
While you have an order in progress (a camp, course or workshop that hasn't happened yet, or an instalment to pay), the account stays, because an invoice is due in your name. You can deactivate it until then, or write to us so we can close the order.
Who handles it
THE DREAMERS MEDIA S.R.L., which runs Bean Bag Theory, tax ID (CUI) 50461809. Your other rights over your data are in the GDPR policy.